Accordingly, I attempted to update the firmware, using these instructions: However, I cannot now access the drive on my browsers, nor have the drive read and capture a SD card. I recently reformatted the drive on my iMac, APFS format.
WD DRIVE UTILITIES UPDATE FIRMWARE PRO
I don't think it's fair to penalize companies for this sort of thing unless it's clear that they were capable of avoiding it or reducing the impact but chose not to.I own a My Passport Wireless Pro 3TB. "The fact is that sometimes shit happens – you can do everything right and still have things go wrong. "Are they just supposed to not have a record of where things got sent to or something? I'm all for data privacy, but I really don't think this is a case that deserves heavy penalties. "To be fair all the things they listed seem pretty essential if you're selling physical goods to people," one person wrote. We need to incentivize these companies to stop holding customer data." Removing the ability to buy drives and stuff like that."Īnother user said that "we need laws that heavily hurt companies that suffer 'customer data breaches', and hurt them even more if they are found to try and cover them up.
"Took them long enough to say something," one netizen wrote on Reddit, noting that on another subreddit channel, "people have been talking about their site doing weird shit for what seems like months. Some WD users voiced their frustrations over the breach, and what they said was the vendor's tardy communication. It also reportedly interrupted a video-conference call among Western Digital's security incident response team, taunting the group, and even going as far as sharing a screenshot of the meeting, according to cyber researcher Dominic Alvieri. In late April, the BlackCat ransomware group – also known as ALPHV – posted to its website purported screenshots of data stolen from WD. The crew said they wanted an eight-figure ransom payment. The crooks claiming to have orchestrated the theft boasted at one point they had stolen 10TB of data from Western Digital, including WD's code-signing certificate.
There also is the issue of the stolen information being released publicly by the miscreants who acquired it. The Register has contacted WD for more information and will update the story if the business responds. What wasn't included in the letter was any mention of the usual credit monitoring after a privacy blunder. WD also outlined steps customers can take to protect themselves against fraud and other abuse of their personal information, and advised now is the time for heightened awareness of crooks using the intrusion to lure victims to phishing pages. The My Cloud service – which was shut down as part of the proactive measures taken after the security breach and includes such stuff as My Cloud Home, My Cloud Home Duo, My Cloud OS5, and SanDisk ibi – was restored April 13. The disk slinger's plan is to restore access to accounts the week of May 15. We are unable to process orders at this time." And where a button marked "Buy Now" would usually appear, it's been replaced by one marked "Find A Reseller."
The company's online store features a small banner that reads: "We'll be back soon.
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